Mini-plenary sessions

MP1.1 - Serving the shopper through innovative demand-side relationships

What do we need to change in today’s commercial interface to leverage growth? Playing to win together, not just not to lose. A review of the current buyer-seller relationship and how it impacts new product introduction & innovation. A discussion on the importance of being innovative in improving the existing business model.

Speakers: Christophe Geoffroy, International Non Food Director, Carrefour; Phil Humphreys, Global Sales Director, Diageo; Caroline Bird, L'Oréal UK; Steve Ager, Commercial Director, Tesco; Sarah Bradbury, Category Director, Tesco
Facilitated by ECR Europe

MP1.3 - People development: attracting and developing staff for better shopper satisfaction

CEO’s and senior executives from leading retailers and manufacturers explained the business benefits of attracting the best people to the industry and the importance of education in the development of staff. They demonstrated why education must focus on the importance of shopper satisfaction, and why shared processes and common standards must be implemented to enable this satisfaction.

Session chairs: Robert Wilkinson, Coca-Cola; Graham Booth, International Commerce Institute
Speakers: Dave Cheesewright, Chief Operating Officer, Asda Wal-Mart; Mauro Manacchini, Head of Corporate Supply Chain Management, Metro Cash & Carry International; Chris Tyas, Group Supply Chain Director UK/Eire, Nestlé
Facilitated by the International Commerce Institute

Mini-plenary 2

MP2.1 - The value chain of the future: the consumer is boss!

The consumer is boss! So said José Luis Durán, Chairman of the Management Board, Carrefour, and A.G. Lafley, CEO of Procter & Gamble in the opening plenary. The session discussed people's readiness to change the way they work to meet the needs of consumers in 2016.

Session chairs: Peter Jordan, Director International B2B Strategy, Kraft Foods; Zygmunt Mierdorf, Member of the Management Board, Metro Group
Speakers: Kees Jacobs, Principal Consultant, Capgemini; Roland Dachs, VP Planning & Logistics, Crown Europe; Sabine Ritter, General Manager, GCI; Nigel Bagley, Head of Customer eBusiness, Unilever; Chrys Tarvin, Vice President of Global Supply Chain, Wal*Mart Stores
Facilitated by GCI

Mini-plenary 3

MP3.1 - Data quality and data synchronisation equals business value

Implementation of a solid data quality programme with data synchronisation can yield business benefits and efficiencies in the sales and merchandising processes. The Data Quality Framework and the Global Data Synchronisation Network are vehicles for delivering significant benefits.

Speakers: Ruud van der Pluijm, Ahold; Jean Lecomte, Carrefour; Martine Desvignes, Georgia Pacific; Sally Herbert, GDSN; Hein Gorter de Vries, GS1; Silvester Macho, Metro Group; Saliha Barlatey, Nestlé; Milan Turk, P&G
Facilitated by GDSN

Mini-plenary 4

MP4.1 - Breaking through to synchronised production: the next opportunity for manufacturers and retailers

Making, shipping and selling every product every day: following Toyota's example – the practical steps to truly synchronising supply with demand while increasing responsiveness and availability, and at the lowest cost.

Speakers: Rick Sather, Senior Director, Customer Driven Demand & Supply, Kimberly-Clark; Ian Glenday, Senior Fellow, Lean Enterprise Academy; Daniel T. Jones, Chairman, Lean Enterprise Academy; John Castle, Senior Director Global Customer Supply Chain Development, Kraft Foods; Peter Jordan, Director International B2B Strategy, Kraft Foods
Facilitated by Lean Enterprise Academy